526 Main Street

Henderson, MN 56044

(507) 248 3310

(866) 323 4169


Customer Satisfaction Survey System

Easy Resident and Family Surveys and Performance Benchmarking

Customer satisfaction survey results are a critical tool for any ongoing quality improvement program: Healthcare Academy’s customer satisfaction survey system provides an easy, fast, and efficient solution for implementing customer surveys, an important part of any QAPI and quality initiative.


Easily implement customer surveys for residents and family members: Utilizing industry-standard customer satisfaction survey questions, the Healthcare Academy customer survey system allows organizations to send and administer survey questionnaires via e-mail, print, or online to facility residents and their families.


Benchmark your facility’s customer satisfaction performance: Compare survey ratings with other organizations.


Easy administration and reporting: With an intuitive and easy-to-use interface, the HCA customer satisfaction survey system makes implementation and administration fast and trouble-free and also enables easy report creation capabilities.

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